This course was developed by our licensed attorneys and regulatory experts. This course teaches students on the Delaware Public Service Commission's Electric Supply 3001 Rules. All regulated brokers, suppliers or marketers must be trained on these rules.

****Part A – Enrollment, Marketing & Advertising, Reports & Compliance ****
Part A begins by examining what information suppliers must include in their marketing materials. The student learns that the Commission and the DPA must review the supplier contracts and marketing material before soliciting prospective customers. Next, the course examines what information the Supplier must include in the Supplier's fixed and variable price offers. Next, the course focuses on sales-specific requirements for telemarketing.

In Part A, the course begins to cover the following rule section:
• 3001 Section 11.0 – Enrollment, Marketing & Advertising


****Part B – Enrollment, Marketing & Advertising, Reports & Compliance ****
In Part B, the course focuses on the enrollment, marketing and advertising rules for door-to-door and the internet. First, we identify permissible marketing times, agent criminal background checks, identification, and disclosure statement requirements. Students also learn about apparel, accessories, and statements that agents may not display or say. The course concludes with an examination of reporting obligations and the consequences for failing to comply with the rules.

Part B covers the following rule sections:
• 3001 Section 11.0 – Enrollment, Marketing & Advertising
• 3001 Section 12.0 – Reports to be Provided to the Commission and DPA.
• 3001 Section 17.0 – Other General Rules & Failure to Comply


This course takes approximately 60 minutes to complete. There will be a short quiz at the end of the course. On successful completion of the quiz, you will receive a certificate.